NewBX Limited (the “Company”, “we”, “us”, or “our”) has developed a Business Continuity Plan (“BCP”) detailing how the Company will respond to events that significantly disrupt its business. Since the timing and impact of disasters and disruptions are unpredictable, the Company has an obligation to prepare for unforeseen events as they occur. The BCP is designed to permit the Company to resume operations in a reasonable amount of time at a secure remote location, given the scope and severity of a major event.
If a business disruption affects only the Company or a specific building related to Company’s operations, the Company will transfer its operations to a local worksite. In a disruption affecting the business district, city, or region where the Company’s operations are located, the Company will transfer its operations to an alternate worksite outside of the affected area. In either situation, the Company plans to continue to conduct business.
Contacting Us
If after a significant business disruption, you cannot contact the Company as you usually do, you should call the mobile devices of our critical members of staff. At the same time, the Company will set up a short notice on the trading platform and our website to notify the clients on how to contact us.
Our Business Continuity Plan
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the Company’s books and records, and allowing our customers to continue their transactions.
Our BCP addresses events such as: systems or trading platform breakdown and failure; document back up; IT and Electronic Data backup; all mission critical systems and backup facilities ; infection of infectious diseases; alternative communications with employees, clients and regulators; operational assessment and assurance of prompt restoration of our own operations within reasonable time frames. Our platform is linked to certain systems provided by qualified external service providers, such as AWS and various screening and monitoring tools. In case of an emergency, the external key systems have real-time backups in different availability zones of AWS, which can be switched in real time when potential problems identified in the current system to ensure service availability. The trading services on our platform will be delayed in the time if AWS or third parties are experiencing a service disruption.
The Company’s BCP is reviewed and updated at least on an annual basis. Additionally, the Company’s primary internal and external service providers periodically conduct testing of their own back-up capabilities to ensure that, in the event of an emergency or significant business disruption, they will be able to provide the Company with the critical information and applications needed to continue or promptly resume the Company’s business. Our BCP is designed to allow us to continue to provide the quality service you have come to expect from us.
If you have any questions or require further information about our BCP, please feel free to contact our customer support team for assistance.
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